Track your order
If you would like to check the status of your order, please use our order tracking service.
Frequently Asked Questions
General Questions
What is the warranty on the laptops?
All laptops come with a 1-year manufacturer warranty covering hardware defects.
Do you offer international shipping?
Yes, we offer international shipping. Delivery times and costs vary based on your location.
Can I cancel or modify my order?
Yes, you can cancel or modify your order within 24 hours of placing it. Contact our support team for assistance.
Product Specifications
Are the laptops pre-installed with an operating system?
Yes, all laptops come with the latest version of Windows or macOS pre-installed.
Can I upgrade the RAM or storage on the laptop?
Some laptops allow upgrades to RAM or storage. Please refer to the product specifications for details.
What is the battery life of the laptops?
Battery life varies by model but typically ranges between 8 to 12 hours.
Shipping and Returns
How long does delivery take?
Delivery usually takes 3-7 business days within the country and 10-15 business days internationally.
What is your return policy?
We accept returns within 30 days of purchase, provided the item is in its original condition. Contact support for return instructions.
Do you cover return shipping costs?
Customers are responsible for return shipping costs unless the return is due to a defective product or shipping error.
Technical Support
How do I contact technical support?
You can contact our technical support team via email or phone. Visit our "Contact Us" page for details.
Can you help me set up my laptop?
Yes, our support team can guide you through the setup process via email or remote assistance.
What should I do if my laptop isn’t working properly?
If you experience issues, contact technical support for troubleshooting. If the issue persists, your warranty may cover repairs or replacement.
Payment and Discounts
What payment methods do you accept?
We accept all major credit cards, PayPal, and select Buy Now, Pay Later services.
Do you offer bulk order discounts?
Yes, we offer discounts for bulk purchases. Contact our sales team for more details.
Are there any student discounts available?
Yes, students can avail special discounts. Please verify your student status during checkout to apply the discount.